Refund policy
Return & Refund Policy
At SmileVera, we want you to feel confident about your purchase. Your Hair Growth Roll-On is backed by our 90-Day Money-Back Guarantee.
90-Day Money-Back Guarantee
If you’ve tried SmileVera consistently and aren’t satisfied with your experience, you can request a refund within 90 days of receiving your order.
To request a refund, simply email originalsmilevera@gmail.com with your order details and we’ll help you through the process.
To qualify for a return:
- The product must be in its original condition.
- The product must be returned in its original packaging.
- The packaging must be intact and not damaged.
- All original items included with the order must be returned.
- You must provide your order number or proof of purchase.
Refund Process
Once your request is approved, we’ll process your refund to the original payment method. Please allow your payment provider additional time to reflect the refund in your account.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong product, please contact us at originalsmilevera@gmail.com as soon as possible with your order number and photos of the issue so we can make it right.
Important Note
Hair growth results can vary from person to person. For the best experience, use the product consistently as directed and give your hair time to respond.
Need Help?
For return or refund questions, contact:
90 days to try it. No unnecessary hassle. Your satisfaction matters to us.